The gym is cool but MAKE SURE you read that contract THOROUGHLY before you sign it. Im needing to cancel a membership (I had to move and have a couple of other personal reasons for needing to cancel) but cant do that due to the amount of money theyre wanting in order to cancel. I could transfer my membership to someone else but I dont know anyone in Odessa that would want to pick it up.
Moved to Odessa from Canada. Researched a few gyms before coming and this decided to check out Flex24 as well as a few others in the area. I was impressed on my first view of the gym. The front desk staff was mediocre at best. I explained Im new to Odessa and want to sign up for a gym membership somewhere. Is asked if the do a few trial day and was quickly told no they dont. The guy at the font desk basically said its $16.00 drop in or $75.00 to become a member. No real excitement at all about potentially gaining a new member from staff or any effort to build some rapport. I had to ask for a tour of the gym which also showed no excitement whatsoever. A gym is a place someone should feel welcomed right away and comfortable. All in all the gym good. I signed up for a memebership. Price is very high per month and no access to the other Flex24 gym which is odd. Im still not 100% sold on this gym but didnt want to spend another $16.00 to do another drop in. Id suggest some training on staff in sales so people can get excited. Three day trial period would be great as it is a very good layout and if the staff showed some passion or excitement about the gym Im sure people would sign up.
BEWARE***DO NOT SIGN UP FOR THIS GYM!! My husband and I work as contractors and are only in certain places for 6 months to a year, so we specifically asked the young man about early termination in case we had to leave before the year ends, he explained it wouldn't be a problem as long as we showed proof of relocation, there couldn't be another one of their gyms within so many miles and also we would have to pay 30 days in advance, so sounded legit and fair, we never thought twice about actually going over the fine print on the contract trusting the knowledge of the employees. Worst Mistake Ever!!! Come to find out by the manager Stephanie, it would cost over $600 per person to cancel early or find someone who will take over contract which that would be another $75 per person to even do that as she states we will do anything we can to help, She Absolutely Will!! Anything she can to take all the money she can from you without even feeling bad. I'm sorry I know it was our fault for not going over the contract but you normally take it for granted and think people are honest to ho over what you are signing. After seeing we were still being charged after emailing the information we were told to, never got a response, finally we spoke to the Assistant Manager Julie, she said the same thing about the cancellation that the young man did so you will get the run around and a bunch of I'm sorry for the miscommunication. STAY AWAY!!
Not a bad place. Tad bit expensive but better than some other places in odessa.
Ive been a member for years and a huge fan of the bring a friend Friday. Its been a thing for years. Well today (without notice) I brought a friend and was told thats no longer a thing. I was extremely frustrated and upset and the only consolation I received was well he can purchase a day pass. Are you kidding me? Ive been a loyal member for years and have never had an issue when I have brought a friend on Friday. I think it was very rude the way the manager handled it and when she was confronted I was told sorry, thats not a thing anymore. I really do love this gym but I am very disappointed with the way the manager handled the situation.
Flex 24 Fitness - University Location is a Canadian Gym based in Odessa, Saskatchewan. Flex 24 Fitness - University Location is located at 226 E University Blvd, Odessa, TX 79762, USA, Odessa, Saskatchewan 79762, Canada.
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